In Artificial Intelligence for HR Professionals, you will learn about different kinds of artificial intelligence (AI), including machine learning, deep learning, and generative AI. You will then explore how AI impacts talent acquisition, talent development, compensation and benefits, employee relations and engagement, and performance management.

This course will explain the benefits and challenges of using AI, which HR responsibilities are best assisted by AI tools, and the importance of human oversight. You will also explore ethical behavior and legal compliance of AI use in the HR field, as well as how AI affects bias and the achievement of diversity, equity, and inclusion (DEI) initiatives.

For more information or to register click the link.

Artificial Intelligence for Marketing Professionals explores how artificial intelligence (AI) has become instrumental and ubiquitous in the field of marketing. This course covers the phases of AI, such as rule-based AI, machine learning, deep learning, and generative AI, to provide a solid foundation of AI principles.

Marketing professionals will learn the impact of AI systems and tools on the workplace and how to leverage these tools to perform marketing tasks such as persona development, search engine optimization (SEO), and content generation and personalization. The course also delves into the benefits, challenges, and ethical issues that arise from utilizing AI programs.

For more information or to register click the link.

Inclusive cultures bring cultural awareness, belonging, and mental health to the forefront. Cultural awareness supports inclusivity because it empowers employees to work effectively with people from different demographics. With cultural awareness, organizations can foster a culture of belonging, facilitate collaboration, encourage decision-making, and support employee engagement. A culture of belonging includes employees being their authentic selves. Organizations encourage workplace authenticity and belonging when they support mental health initiatives, foster resilience, and create environments where employees are comfortable discussing mental health challenges. In this course, you will learn about these important aspects of an inclusive culture.

For more information or to register click the link.

HR personnel are critical to helping an organization anticipate the workforce it will need, assess the one it has, and plan how to bridge the gap. In this course, HR practitioners will learn how to evaluate an organization's current workforce and how to plan for future workforce needs, including recruitment, training and development, and leveraging appropriate types of employment. The course covers labor supply and demand, both within and external to the organization, to help HR professionals better understand how to position their organization in the labor market.

For more information or to register click the link.

Many small business owners find creating a budget to be an intimidating process. However, creating and maintaining a budget for your business is a crucial component of success. Budgets assist in maintaining control of your business activities, and provide a road map to ensure you are spending money in the right places at the right time. Similarly, tracking performance and analyzing financial data provides insight into what is working, and what isn't, in terms of your business. Knowing how to interpret the information found in your business's financial statements is an important skill to develop. Financial analysis allows you to understand your business's financial position better and can help you make better financial decisions. This course will introduce you to the budgeting process and financial analysis. In module one, you will develop your ability to prepare budgets, generate pro forma financial statements, and analyze budget variances. Module two will focus on analyzing the financial position of your business through financial ratio analysis, benchmarking, and break-even analysis.

For more information or to register please click the link.

Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best practices for crafting effective, professional business documents. Find out how to avoid grammatical pitfalls. And acquire business writing principles that will be good for years to come.

For more information or to register please click the link.

Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  

In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games. You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers. 

In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.    

By successfully completing this Certificate in Basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games. 

Click here for more information about the course specifics, dates, cost and registration.

Customer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. 

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

Click here for more information about the course specifics, start dates, cost & registration.