What will the future workspace look like? What are the "typical jobs" of tomorrow? How many hours a week will employees work? How will culture and technology affect the future of work? The answers to these questions are based on events, innovation, employer motivation, and the needs, preferences, and composition of the workforce. This course explores the future of work in the context of COVID-19, automation, artificial intelligence (AI), business sustainability, multi-generational workforces, different business models, increasing demand for flexible work arrangements, an evolving organizational culture, and a need for expanded accessibility.

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This online course introduces learners to the basics of human resources management. Throughout seven segments, learners will explore the core goals and strategies of the HR function, examine best practices for employee selection and development, develop an understanding of compensation structures, and consider both the value of workforce diversity and laws relevant to its pursuit.

The self-paced course offers an assortment of interactive exercises, videos, selected readings, case studies, and self-assessments that engage students and provide opportunities to practice HR management skills.

This course is made up of the following segments:

Download the complete syllabus with learning outcomes here.

This course has been evaluated by The American Council on Education's College Credit Recommendation Service (ACE CREDIT®) with a recommendation for 2 credits, lower division, in human resource management.

A student's grade in the course will be based on their performance on a final, cumulative exam. The final exam is composed of 40 multiple-choice questions. Students will have 1.5 hours to complete the exam. The exam is proctored. For more information, please see the syllabus.

If students do not earn a passing score of 70% on their first attempt, they will have the opportunity to take the exam 1 additional time (2 total attempts). Students must wait 24 hours between exam retakes. A passing score of 70% of above is required to request college credit for this certificate.

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In this course, you will play the role of a recently hired HR manager at the fictional company BioSage Labs. You will encounter different situations faced by HR managers, such as onboarding, diversity and inclusion, retention, harassment, emergency procedures, pay gaps, and substance abuse in the workplace. You will have the opportunity to make decisions throughout the simulation, which will impact outcomes, involve trade-offs, and affect your overall score. The simulation includes an adaptive scoreboard, as well as feedback and video commentary from an experienced HR manager. The BioSage Labs simulation gives you the opportunity to apply your HR knowledge and skills to a series of engaging situations.

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The HR Skills™ Fundamentals certificate consists of courses designed to provide the learner with a solid foundation in the fundamental skills needed to succeed in the field of Human Resources. With courses focused on hiring, interviewing, onboarding, HR law, and training and development, the HR Skills™ Fundamentals certificate provides training in the skills that help a business run smoothly, and is appropriate for learners that would like to explore a career in human resources and managers who supervise employees. The certificate consists of 8 courses that are online and self-paced, providing flexibility in completing the curriculum. No prerequisites are required to begin the courses. A course will be considered complete when the participant has done all assignments, exercises, review checkpoints, and has received at least a 70% on the course final exam. Students will have 12 months to complete all the courses in the certificate.

Individual courses offered in this certificate program are listed below.

The Hiring Process

Exit Interviews

Onboarding

Training and Development

Interviewing

HR Federal Law

Effective Meetings

Interpreting Data

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The goal of coaching in a business environment is to help an employee to grow, develop, and succeed by removing roadblocks to performance and enhancing creativity. Coaching is a skill that can be learned with practice and one that will pay back in improved employee performance and workplace culture.

In this course you will explore how coaching employees is a vital part of management in any organization. We'll discuss the differences between coaching and mentoring, identify common coaching challenges, review the GROW model, explain the importance of active listening and setting SMART goals, and discuss how to monitor progress and provide feedback.

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In this course, you will explore the various types of HR communications and communication channels, study the elements of effective communication, and consider strategies for building your communication skills. You will also learn how to write and communicate clearly and with purpose, consider how to tailor your messages for defined audiences, and discover how to facilitate open communication. As an HR professional, your job is to develop and maintain an effective work team that upholds the company's policies and positions. Communication is essential to accomplishing your goals, preventing misunderstandings, and encouraging productivity.

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HR professionals play a key role in ensuring that employment laws are implemented fairly and consistently across their organization, and they help the organization stay in compliance with required laws. To do this well, HR professionals must be aware of key legislation and any potential changes to legislation. They must know how employment laws affect their organization, and they must develop strategies and procedures for following those laws.

In this course, you'll learn about some important federal employment laws and examine how those laws are implemented in the workplace. You'll also learn about key resources for learning about relevant federal laws, and you'll practice employing your research skills to examine federal laws relevant to your organization.

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The Human Resources department of an organization manages its people, which makes it key to organization success. This course will address the leadership aspects of HR: devising and implementing strategic planning and upholding an organization's core values, developing talent and future leaders within the organization, recruiting and maintaining a diverse workforce, creating an inclusive environment, and being ready to handle crises. The course will offer HR professionals strategies and best practices for implementing these important leadership functions.

For more information or to register please click the link.