Inclusive HR leaders foster more innovative and productive work environments. HR leaders play a key role in developing, changing, and reinforcing an organization's culture. They also assess and analyze the organization's current workforce diversity and set goals for overcoming challenges to inclusion. Perhaps most importantly, these HR professionals help other leaders develop inclusive competencies and strategies to improve performance and decision-making among teams.

This course explores inclusive leadership competencies for HR professionals, the application of these competencies within different business structures, the roles HR leaders play in developing inclusive organizational leaders, and the characteristics and benefits of inclusive leadership programs.

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This intermediate-level course is designed to help Agile practitioners recognize and resolve many of the common issues that emerge when Agile concepts are introduced into Waterfall organizations. The course begins with 24 video segments from seasoned Agile trainers and practitioners who provide tips and best practices for addressing integration obstacles. The course then presents 20 short case studies that simulate the communication and interchanges that can occur as Agile and Waterfall practitioners work to resolve differences in the ways that they see and execute tasks. As students evaluate these case studies, they'll learn to deconstruct and diagnose any underlying problems that need to be resolved, just as they would in everyday practice. While they work to decode and correct these issues, they'll begin to recognize the common pitfalls that can happen as project teams collaborate and interact.

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This course explores the requirements for internal and external equity in the workplace. In this course, learners will read about the gender wage gap, federal laws regarding compensation, pay transparency, and other components of the deeply nuanced subject. Pay equity has a long history that can be seen through the progression of laws, as well as the social acceptance of pay transparency. The course includes two case studies that will put the learner in a "hands-on" situation regarding pay equity through a pay audit.

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This introductory-level course explores the methodologies and practices of Agile development and explains the key concepts and principles that form the foundation of Agile project management. This self-paced course contains vocabulary games, flashcards, and interactive exercises to supplement and enhance your understanding of Agile concepts, as well as video segments from Agile experts to help you become a more proficient Agile practitioner.

Introduction to Cybersecurity Concepts and Practices is intended for adult professionals who may be entertaining a career in cybersecurity or are looking to enhance their current career skills with a stronger understanding of cybersecurity. The course provides a wide array of topics pertinent to the modern workplace. It outlines broad concepts such as cryptography, cloud computing, and malware and then provides the resources to apply these concepts in present-day areas, such as networking, incident management, and authentication.

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Human resource management includes the vital tasks of recruiting, screening, interviewing, training, appraising, disciplining, rewarding, and developing the employee--both for business and nonprofit enterprises. Since all managers have HR responsibilities, it is important that they have an understanding of the key concepts of this increasingly important function, especially since many decisions they make about employees have possible legal ramifications. This introductory-level course draws on material from Harvard Business School professor D. Quinn Mills' book, Principles of Human Resource Management.

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Small business leaders are responsible for inspiring employees to do their part to bring about the organization's goals. Good leaders must have a vision of where the business is going, possess strong communication skills, and be able to bring out the best in the people they lead to make that vision a reality. While the fundamentals of leadership and management are the same in large and small business settings, one or two bad leaders can more quickly have a detrimental impact on a small business.

This course will prepare you to lead and manage employees in your organization, whether you are navigating through periods of change, growth, or stress. You will learn about some of the qualities and values shared by successful leaders, like decisiveness, adaptability, and humility, as well as common managerial challenges and techniques, strategies, and best practices to overcome those obstacles.

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Leaders and managers are often called upon to deal with the challenging impacts of change, to work through disputes with partners and customers, and to resolve conflict within the organization. This Certificate in Managing Change and Resolving Conflict covers the key issues and best practices for managers dealing with contentious situations in the workplace. Each of the seven courses in this suite offer examples, videos from practitioners and experts, interactive games, and review questions to ensure mastery of the material. The courses present strategies that managers can use to help deal with conflict, with case studies and scenarios that highlight key issues. Courses included in this certificate program are listed at the bottom of this page. This program can help both current managers, and those advancing in the management ranks, with the necessary knowledge and skills. It is recommended that learners begin with Introduction to Managing Change and Resolving Conflict course first, and then other courses can be taken in any order. Upon successful completion, you can download and print a Certificate of Completion.

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