This intermediate-level course provides learners with essential skills for mastering Microsoft's project management software, MS Project. Aspiring project managers are provided a step-by-step tutorial on various functions that are required for every type of project. This course assumes that learners have a basic familiarity with MS Project. MS Project is a popular tool that allows project managers to develop schedules, allocate resources, and track progress. It also allows managers to perform variance analysis and combine multiple projects. This intermediate course will focus on the Microsoft Office 2019 version of MS Project.

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This course is designed to help managers and other decision makers learn to settle workplace and interpersonal disputes by the application of proven negotiating principles and strategies. Learners in this course will explore the fundamentals of Dispute Settlement Negotiation with the help of games, videos, interactive exercises, case studies, and other engaging content.

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You've heard of networking before, but you may not have realized that networking is much more than simply shaking hands and meeting people. Networking has become a key activity for professionals, entrepreneurs, and organizations alike to build genuine, memorable relationships. But it can be difficult to form good networking habits on your own. "Networking for Success" will help you improve your personal and professional networking skills. In this course, you will learn best practices and effective tips and techniques to become a confident networker.

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Nonprofit Skills®: Communicating the Strategy provides tools and best practices for effectively communicating a nonprofit strategic plan. The course describes how to identify target audiences and how to adapt strategic plan communication to their interests and preferences. Learners will also explore popular channels and methods for distributing the strategic plan and find out how to craft clear and compelling messages for effective communication. Best practices for leading meetings, presenting data, and gathering feedback will also be discussed, along with tips for responding to resistance and concerns.

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In a nonprofit, effective communication is key to ensuring that everyone is aligned around a shared mission and vision. Leaders need to set clear expectations, keep staff motivated and engaged, and communicate effectively through times of crisis and change. An organizational culture of supportive and open communication among all employees is crucial.

This course will explore some popular approaches to communication in the nonprofit environment. You will learn methods for communicating effectively with staff, supporting their communication with one another and ways to adapt your approach for different audiences.

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This course covers the activities associated with public communication in the nonprofit sector. You will gain an understanding of how to develop an effective communications plan. We will also explore best practices for crafting messages that reach diverse audiences, and look at the many different channels for public communication, like social media, press releases, websites, and print media. You will learn how marketing principles like branding, storytelling, and targeted messaging can be applied in the nonprofit context. This course also explains concepts related to advocacy and lobbying and explains how transparency is maintained through public communication.

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This course provides nonprofit leaders with the necessary skills to communicate effectively with their volunteers. You will learn about the volunteer life cycle, along with the different types of communication that are involved at each stage. We will also discuss methods for recruiting volunteers and learn how to adapt these methods for different audiences.

You will learn how to develop volunteer policies and share them with your team. We will also explore ways to provide orientation and feedback and discuss how to keep volunteers engaged and motivated. And you will learn how leaders can express appreciation to their volunteers and sustain these valuable relationships over time.

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In nonprofit leadership, communication is key. This course identifies the particular challenges involved in communication between leaders at a nonprofit and their board of directors and demonstrates how learners can work around them. Among three case studies and numerous video responses from experts, this course focuses on three main topics: identifying healthy vs. unhealthy communication, preparing for presentations and delivering information, and communicating in difficult times. Learners will learn to tailor information and communication for a board audience; after completing the course, they will understand what healthy communication looks like and will be able to identify and diagnose the most prevalent communication struggles in nonprofit leadership.

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