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in Business & Skills Training
Financial Math Basics
available
with MindEdge Instructor
Mathematics is a foundational pillar of business and finance. It is necessary to understand how to apply math in different financial situations to have business success. This course will allow you to strengthen your math skills by providing examples of how basic math concepts apply in a variety of financial settings, including calculating interest, business expenses, and employee compensation.
For more information or to register click the link.
HR Fundamentals for Small Businesses
with MindEdge Instructor
The people who make up your business are among your most valuable assets. Proper management of those human resources is critical for creating and sustaining a skilled and engaged workforce, developing a positive business culture, and generating a competitive advantage. Human resource personnel are involved in tasks like recruiting, selecting, compensating, training, developing, and disciplining employees. Who carries out these tasks varies depending on a business' size and organization. Large organizations may have a dedicated HR manager or even an entire HR department. In smaller businesses, on the other hand, HR responsibilities may be carried out by the CEO or business owner, delegated to staff, or outsourced.
Regardless of whether they will be responsible for carrying out HR tasks themselves, small business owners should be aware of important human resource issues, options, and controversies. This course reviews key areas in human resource management, like crafting job descriptions, finding the right people for those jobs, fairly compensating employees, and responding to performance issues. We also survey important employment laws and some best practices for creating a workplace that is safe and healthy for employees. Experts provide commentary and share their personal experiences relating to common HR issues.
For more information or to register please click the link.
HR Skills®: Conflict Resolution
available
with MindEdge Instructor
Every organization encounters the occasional conflict. When dealt with effectively, it can make an organization stronger and more resilient. When left unchecked, it can affect the well-being of employees and the success of an organization. This course provides an overview of the benefits of conflict resolution. We discuss the role of HR in handling disputes and describe some common sources of workplace conflict. You will learn to identify different conflict styles along with strategies and best practices for responding to workplace conflict. We also discuss how to identify and respond to dangerous situations. Finally, you'll learn about organizational policies and legal considerations for handling conflict.
For more information or to register click the link.
HR Skills®: Effective Meetings
available
with MindEdge Instructor
Meetings are an important tool for communicating in the workplace. When managed effectively, they provide opportunities for building relationships, solving problems, sharing ideas, making plans, and discussing progress.
In this course, you will learn about some common types of meetings, along with best practices for scheduling, planning, and leading them. We will describe how to create an agenda, take minutes, and use different types of materials. You will also learn how to address some of the common challenges associated with meetings. Finally, we will provide some tips for hosting virtual meetings and describe some key elements of policies related to meetings in the workplace.
For more information or to regsiter click the link.
HR Skills®: Exit Interviews
available
with MindEdge Instructor
Exit interviews are a powerful tool for organizations to reduce harmful turnover and strengthen their operations, but many organizations fail to use them to their fullest potential. The solution lies in training interviewers to ask the right questions and leaders to recognize the value of exit interview data.
In this course, you will explore the purpose and goals of an effective exit interview process, the merits of various interview formats and styles, what to ask (and what not to), and how to advocate for the proper use of exit interview feedback within your organization.
For more information or to register click the link.
HR Skills®: Handling Difficult Conversations
available
with MindEdge Instructor
HR professionals perform a wide variety of tasks within an organization. However, regardless of their role or function area, all HR managers at some point have to engage in difficult conversations. While these conversations are not easy to have, there are ways to make them less difficult.
In this course, we will define difficult conversations as those involving sensitive or contentious matters that often trigger strong emotions that can prove challenging to handle for the participants. We'll discuss how preparing for these conversations, focusing on employee behavior, engaging in active listening, and encouraging back-and-forth discussion can make them more productive. Armed with the right tools and techniques, you can handle difficult conversations and steer them to a successful conclusion.
For more information or to register click the link.
HR Skills®: Interpreting Data
available
with MindEdge Instructor
Professionals in all areas of an organization turn to data to aid in their decision-making process, and human resource managers are no exception. By including data in your decision-making process, you can remove some of the guesswork that comes from relying solely on instincts and experience.
This course focuses on what happens after analyzing the data. You will learn about the methods for extracting insights from different types of data. You will also learn tips on how to use data to develop a strategic plan and present your findings to relevant stakeholders. Through practice, you will develop your data interpretation skills and become a more effective HR professional.
For more information or to register click the link.
HR Skills®: Interviewing
available
with MindEdge Instructor
The job interview is one of the most popular means of distinguishing among applicants for an open position. However, research has shown interviews can lead to biased and poor hiring decisions. This course will guide you through how to construct a fair and effective interview process that will lead you to a quality hire. It will give you information on different types of interviews, practice in designing effective interview questions, and tips for how to respond to unexpected situations.
For more information or to register click the link.