This course is designed to help managers and other decision makers learn to settle workplace and interpersonal disputes by the application of proven negotiating principles and strategies. Learners in this course will explore the fundamentals of Dispute Settlement Negotiation with the help of games, videos, interactive exercises, case studies, and other engaging content.

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This course, aimed at nonprofit leaders and aspiring leaders, is designed to help them become more effective communicators. Self-paced and highly interactive, the course covers basic communication theory: the four main communication styles, the different communication channels, and the difference between push communication and pull communication. It focuses on practical approaches to workplace communication: developing a clear message and tailoring it to your audience, adapting your communication style for different demographic groups, developing a communications plan for your organization, and communicating in times of crisis. It includes three case studies that allow learners to apply what they have learned to real-world situations, and it allows learners to download materials that they can use to hone their communication skills.

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This course will provide you with the knowledge and skills necessary to provide effective leadership oversight in your organization. We will define the different types of board structures and the cycles that every board goes through. Then, we will look at nonprofit governance best practices and the importance of board assessments and succession planning. And finally, we will take a close look at managing conflict within the leadership of your organization, and analyze some of the major ethical issues facing modern nonprofits.

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Nonprofit Skills®: Establishing Mission and Vision guides nonprofit leaders through the process of identifying purpose and applying that to organizational goals. The course includes discussions on what makes a mission and a vision and how purpose drives leadership. 3 case studies dissect the ways in which mission statements should be followed, reviewed, and refined. It discusses diversifying audiences and turning purpose into impact. After completing this course, nonprofit leaders will be able to move forward confident that their actions and objectives will align with both organizational goals and the ultimate purpose of the organization.

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This course will provide you with tips and tools to provide proper financial oversight of your nonprofit. It describes the financial roles and responsibilities of board members and provides an overview of the documents found in a nonprofit's financial report. You will learn how to identify and analyze key information in a nonprofit statement of financial position, statement of activities, and statement of cash flow and will get an overview of the process for developing and approving a nonprofit budget.

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The law not only requires all nonprofit organizations to have a board of directors; it also identifies critical duties that boards must fulfill. As is the case for for-profit boards, non-profit boards have a duty to act in the organization's shareholder's interests; but for a nonprofit, the shareholders are the members of the public that the organization serves. Board members have three primary legal duties: the duty of care, the duty of loyalty, and the duty of obedience. If a nonprofit causes harm by an act or omission, the organization or even individual officers or employees may be liable. This course explores the legal obligations of nonprofit board members, key legal concepts that board members should understand, and the risks and limits of liability.

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This course provides an overview of the knowledge and skills required for effective nonprofit fundraising for board members. Topics covered include the key fundraising roles and responsibilities of nonprofit boards along with best practices to support various types of fundraising. The role of the development committee, board giving, and board fundraising engagement are also discussed. Tips for networking, asking for support, and maintaining lasting relationships with donors are provided. Learners will also gain an understanding of how to develop the plans and policies that nonprofit board members use to oversee fundraising and will learn about ways to maintain high ethical standards in their organizations.

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Nonprofit Skills®: Implementing the Strategy provides learners with an understanding of the resources and skills required to effectively implement a nonprofit strategic plan. They will learn how to break strategic goals and objectives into milestones with clear deliverables and how to use project management tools to outline timelines, tasks, roles, and responsibilities. This course also covers best practices for leading an implementation team, monitoring and reporting progress, identifying risks, and responding to some common challenges nonprofit leaders face when implementing the strategy.

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